Meet Our Team

Susan Hylan, Managing Partner

Susan Hylan has been a managing partner at Hylan Dental Care for 35 years. Outside of the office she enjoys staying active by playing Tennis and spending time with family. A little bit more about Susan:

  • Education: Case Western Reserve
  • Hobbies: Playing Tennis & Exercising
  • Favorite Food: Lobster
  • Favorite Part of the Job: "Working with our wonderful patients!"
  • Favorite Quote: "Stay strong, be brave, love hard & true, and you will have nothing to lose."
  • Fun Fact: Has two standard poodles and 5 grandchildren.

Lauren Hylan, Director of Operations

Lauren has been working at Hylan Dental Care her entire life. Outside of the office she enjoys playing tennis and hanging out with her two children. A little bit more about Lauren:

  • Education: Indiana University
  • Hobbies: Tennis, Traveling and spending time with her kids
  • Favorite Food: Pizza
  • Favorite Part of the Job: "Creating relationships with all of our patients and helping people smile everyday!"
  • Favorite Quote: "The most courageous act is still to think for yourself aloud!"
  • Fun Fact: Has two children and a small dog named Izzy

Rebecca Ellis, Dental Hygienist

Outside of the office she enjoys spending time with her niece and nephew and rooting for WVU. A little bit more about Rebecca:

  • Education: West Virginia University
  • Hobbies: Being an Aunt and rooting for the Mountaineers
  • Favorite Food: Anything Mexican
  • Favorite Movie: Law Abiding Citizen
  • Favorite Part of the Job: "Seeing patients smile!"
  • Fun Fact: Is a die hard WVU football fan!

Xavier Matias, EFDA

Xavier has been an Expanded Function Dental Assistant at Hylan Dental Care for over 10 years. In his free time he enjoys playing sports and hanging out with friends and family. A little bit more about Xavier:

  • Education: Case Western
  • Hobbies: Tennis, Basketball, Playing Drums, White Water Rafting & Camping
  • Favorite Food: Spanish Rice and Beans with Chicken
  • Favorite Movie: Whiplash
  • Favorite Part of the Job: "Making people smile again!"
  • Favorite Quote: "Life is like riding a bicycle. To keep your balance you must keep moving."
  • Fun Fact: Got married in 2016 and is saving up for a dog and a Jeep Wrangler

Melissa Cintron, Dental Assistant

Melissa has been a Dental Assistant at Hylan Dental Care for over five years. Outside of work she enjoys yoga and hiking. A little bit more about Melissa:

  • Education: Remington College
  • Hobbies: Yoga, Meditating, & Hiking
  • Favorite Part of the Job: The rest of the team and making patients smile
  • Fun Fact: Bilingual

Sarah Williams, Dental Assistant

Sarah has been a part of the Hylan Dental Care team for over five years. In her free time she enjoys reading and hanging out with her three nephews. A little bit more about Sarah:

  • Education: Cleveland Institute
  • Hobbies: Singing, Reading, and watching Grey's Anatomy
  • Favorite Food: Rice & Veggies
  • Favorite TV Show: Grey's Anatomy
  • Favorite Part of the Job: The employees and making patients smile
  • Favorite Quote: "No act of kindness no matter how small, is ever wasted."
  • Fun Fact: "I can ride a unicycle and juggle."

Pam Palcisko, Office Manager

Pam has been working at Hylan Dental Care for two and a half years. Outside of the office she enjoys being active and taking fitness classes as well as watching hockey. A little bit more about Pam:

  • Education: Tri-C
  • Hobbies: Zumba, Hiking, and spending time with family and friends
  • Favorite Food: Chocolate
  • Favorite Movie: Comedies
  • Favorite Part of the Job: Coworkers
  • Favorite Quote: "Get up every morning and remind yourself "I can do this"."
  • Fun Fact: "I am a huge Hockey Fan!"

Ben Surmitis, Office Maintenance

Coming Soon

Kayla, Office Administration

Kayla has been working on Hylan Dental Care's administrative team for over seven years. In her free time she enjoys spending time with her two dogs, Chief and Charlee. A little bit more about Kayla:

  • Education: Remington
  • Hobbies: Reading, Netflix, and Indians Games
  • Favorite Food: Indian
  • Favorite Movie: Can't pick just one!
  • Favorite Part of the Job: "Patient's Smiles!"
  • Fun Fact: World's Biggest Tribe fan!

Sara Wieczarek, Office Administration

Sara has been working on Hylan Dental Care's administrative team for over nine years. Outside of work she likes to spend time with her husband and their two cats, Oscar and Olive. A little bit more about Sara:

  • Education: Cleveland State
  • Hobbies: Netflix & Cooking
  • Favorite Food: Spinach Dip
  • Favorite Movie: Wizard of Oz
  • Favorite Part of the Job: "Getting to see happy patients that have transformed smiles!"
  • Fun Fact: Comes from a family of six and is the oldest.

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